Privacy Policy - Effective Date: 15 May 2018

This Privacy Policy has been updated in order for Spin City Exeter to comply with the General Data Protection Regulation (GDPR), which comes into force on 25 May 2018. The GDPR is designed to harmonise privacy laws across Europe and refines transparency rules for how companies describe their data processing.

Nothing is changing about your current settings or how your information is processed. Rather, we’ve improved the way we describe our practices and how we explain the options you have to update, manage and delete your data.

Who we are

At Spin City Exeter, we are committed to maintaining the trust and confidence of our customers and visitors to our web site. In particular, we want you to know that Spin City Exeter does not sell, rent or trade email lists with other companies and businesses for marketing purposes. This Privacy Policy provides more information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

Mailing lists

As part of the registration process for our newsletters, we collect personal information. We use this information to tell you about the things you’ve asked us to tell you. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. For more information, please see MailChimp’s Privacy Policy. You can unsubscribe to these mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

Class bookings and online orders

When you book onto a class or place an online order through TeamUp we ask you to first register with TeamUp. Spin City Exeter may use the information you provide to tell you about changes to your booking/order, determine your suitability to take part or alert a chosen contact in case of an emergency. The details you provide are stored within the TeamUp system. For more information, please see TeamUp’s Privacy Policy.

When you place an online order through our website the details you provide are held by Squarespace and are not accessed by Spin City Exeter. For more information, please see Squarespace’s Privacy Policy.

Please be assured that Spin City Exeter will not share your personal details with any other company without your consent.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold on TeamUp at any time by logging on to your account.

Changes to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our site. If we make material changes to it or the ways we process personal information, we’ll notify you.

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit.  This will help ensure you better understand your relationship with us, including the ways we process your personal information.