frequently asked questions

Why Choose Spin City Exeter?
At Spin City Exeter we pride ourselves on our professionalism, level of expertise and friendly welcoming atmosphere. We take our pole fitness classes seriously so we ensure you get a great workout, meet like-minded people and increase your fitness levels in every way, all whilst having fun in each exciting class.

Spin City is Exeter's largest and longest running pole school, hosting 10+ classes over five days each week, so there is something for everyone.

What kind of people attend pole classes?
Pole is suitable for all ages*, sexes, sizes, abilities and fitness levels. It is natural to feel anxious when attending your first session, but just remember that everyone in your class started as a beginner at some point, and our expert instructors will provide a fun and welcoming atmosphere to ease your nerves and get you hooked!

*we accept students from 16 years plus, but require adult consent for students under 18.

What are the benefits of pole classes? 

  • Burn approximately 300 calories per class

  • Sculpt and tone your muscles - especially your arms and abdominals

  • Increase your flexibility

  • Improve coordination, grace, style and dance ability

  • Build your confidence and self-esteem

  • Have a great workout in a fun, social environment

How do I book and pay?
Have a look at our timetable and classes page to read about the different classes we have on offer.
To book onto your chosen class please visit our booking site by clicking here, or on the Book Online button at the bottom of this page, or on the banner at the top of this page.

Don't forget we run FREE taster sessions on the first Wednesday of every month at 6:45pm. If you are a new student but are unable to attend a taster session you can book onto one our regular beginners classes instead.

All classes must be paid for online at the time of booking. 

What happens if I need to cancel my class?
We understand that life will sometimes get in the way of pole. If you are unable to attend a lesson, please cancel your booking as soon as possible via our booking site.

Cancellation Policy

  • More than 36 hours notice - full refund made to any payment made in advance

  • Less than 36 hours notice - no refund, or membership credit forfeited

How do I cancel my class?
Log in to our booking site, go to the "My Account" tab and under "Registrations" you will see a list of all your bookings. Locate the class you would like to cancel, click "Details" then "Unregister".  

I'm not very athletic or co-ordinated, will I be able to do pole?
At Spin City Exeter we welcome everyone - regardless of dance experience, athletic ability or fitness level. Being able to support your body weight and having a little coordination will help, but these are the skills you will learn and develop during your classes. Everybody learns in different ways and at different speeds; Spin City Exeter helps to provide an inclusive atmosphere to learn in, where you can develop your own individual style of pole.

What should I wear/bring?
Bare arms and legs are essential to grip the pole, so we recommend that you wear shorts and a t-shirt or vest top, with bare feet. Please try not to moisturise, or use any oils or lotions on the day of your class as this can affect your skin's ability to grip to the pole. If you prefer you will be able to wear leggings on your first class, although this will mean you won't get as much grip.

Where is Spin City?
There are four Spin City branches in the UK. Spin City Exeter is based in Studio 2 at Exeter Phoenix on Gandy Street. If you are looking for Spin City Bristol, Brimpton or Newbury, please visit for more information.

Where can I park?
Unfortunately Exeter Phoenix does not have onsite customer parking, however after 6pm there is plenty of free on street parking on Queen Street or nearby multi storey car parks. Please allow plenty of time to find a parking space, just in case!

How long are your classes?
All our regular pole classes are 60 minutes long. We also run practice sessions and professional masterclasses which can vary between 90 minutes and two hours.

What can I do to prepare?
Anyone can come along to our classes, regardless of weight, strength and athletic ability, however if you want to progress faster than the average student you may find it beneficial to take up some additional fitness activities that can compliment pole, by building your arm strength and abdominal muscles. Yoga, Pilates and Body Balance are other complimentary classes that you might be interested in attending6